Make assumptions explicit
Set out expected demand, work mix, productivity, attendance and available cover. A useful scenario explains what is different from the current plan.
Compare practical options
Assess different working patterns, eligible workload movement and additional cover. Include operating limits and service consequences so the lowest-cost option is not accepted in isolation.
Prepare for disruption
Test a reduction in equipment capacity or labour availability. Retain the assumptions and the options considered so the team has a basis for responding.
Review after the peak
Compare the plan with actual conditions and outcomes. Use the differences to improve assumptions before the next planning cycle.