eCommerce

Optimise Your
Workforce at the
Speed of
ecommerce

Precision Labour
Planning for
Unpredictable Order
Flows

eCommerce

eCommerce

Optimise Your
Workforce at the
Speed of
ecommerce

Precision Labour
Planning for
Unpredictable Order
Flows

eCommerce

Ecommerce fulfilment moves fast – it’s high-volume, high-risk, and always on.

Overnight order build-ups, underused teams, flash-sale spikes, and the constant tide of returns push your people to their limits.

Predyktable puts you back in control – with
AI‑powered labour planning that flexes in real
time,
no matter what ecommerce throws at you.

What makes ecommerce fulfilment so challenging?

Overnight order surges

Orders land outside core hours – evenings, weekends, overnight. That leaves a backlog for your early shift and heaps pressure on throughput and SLAs from the get-go.

Stranded labour hours & costly overtime

Teams are underused during quiet spells, then rushed off their feet during spikes – sometimes all in the same shift. Poor forecasting leads to wasted hours, stress, and expensive overtime. It doesn’t have to be this way – Predyktable helps you plan smarter.

Flash-sale and viral demand spikes

Promotions and trends can triple volume in under an hour. Without a plan, it means scrambling for cover, missed cut-offs, and more mistakes.

High returns burden

Returns often match 20%+ of outbound volume. Processing them strains your team, clogs up space, and risks inventory errors – all without bringing in revenue.

Last-mile coordination pressure

Carrier cut-offs won’t wait. Prioritisation is key – if work isn’t sequenced right, delivery promises slip. Efficiency alone isn’t enough anymore.

Predyktable optimises your workforce for every shift

Respond
in real time

Things change and, when they do, Predyktable flexes with you. From no-shows to volume spikes, the platform helps you stay ahead, while still giving you full control.

  • Shift roles dynamically as things evolve
  • Reassign teams across zones instantly
  • Catch problems before they hit your SLAs

What Makes Us Different

ChallengeRetail RealityOur Response
Unpredictable
daily volume
Orders spike without warning, overwhelming static shift patterns.AI-driven forecasts in 15-minute increments help you plan ahead – and adapt fast.
Stranded labour
hours & overtime
Idle time gives way to panic and costly overtime.Dynamic planning matches staffing to workload – in real time.
Promo chaosViral demand floods operations.Automated alerts and ready-to-go surge plans help you stay calm and stay on top.
Returns drains
operations
High returns put pressure on labour and space.Smart task allocation balances returns and outbound flows without burnout.
High churn and
skills gaps
High turnover slows things down.Skills-based scheduling builds a more flexible, confident team.
Cut-off
pressure
Missed picks = missed promises.Built-in shift monitoring and automatic alerts.

A workforce solution that works for everyone in ecommerce fulfilment

Predyktable gives you the foresight, flexibility, and confidence to stay ahead – supporting performance without overburdening your people.

  • Balance Labour and Cost Without Sacrificing Speed
    Align staffing to real demand, avoid unplanned overtime, and reduce temp spend – all while keeping pace with SLAs.
  • Respond in Real Time to Real Change
    Whether it’s a viral promo or short-notice sick leave, stay agile with labour plans that adjust instantly.
  • Build Skills and Flexibility Into Your Team
    Encourage cross-skilling across pick, pack, dispatch, and returns, so your people feel valued, and your operations stay resilient.

Ready to see what agentic AI can do for your supply chain?

Let’s talk. Book a demo or drop us a line – we’d love to show you how it works.

AI

You don’t need another dashboard.

You need a system that thinks ahead.

Contact us to find out more about how we can help you stay in control, cut through the noise, and deliver on your customer promise – even when things change fast.

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